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From orders to pickups and everything in between—find the answers to your most common questions.
Frequently Asked Questions
Where are you located?
We are based in Kingston, Jamaica. The exact pickup address will be shared once your order is confirmed.
Are all your products made in Jamaica?
We stock a mix of locally made and internationally sourced products, always selected for quality and value.
How will I know when my order is ready?
We’ll send you an email once your order is ready for pickup, along with all the necessary pickup instructions.
Can I modify my order after placing it?
If you need to make a change, please email us as soon as possible at hello@thelifestoreja.com. We’ll do our best to accommodate you!
What payment methods do you accept?
We accept major credit cards and debit cards through our secure online checkout.
I have more questions — how do I reach you?
You can send us a message anytime through our Contact Us page or email us directly at hello@thelifestoreja.com. We’re happy to help!
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